Sprint Store in Gilroy, CA Open now

Reviews about Sprint Store

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  April 05, 2020, by Robin Rianda
  My husband and I went into this Sprint store with the intentions of switching from ATT to Sprint and purchase new phones. We were motioned to the back of the store by a store employee named Desiree. Once we realized she was waving at us to come to her, we walked to the back of the store where she just stared at us. She didn't offer a hello or how can I help you. She gave us little information and was not helpful in any way. If Sprint wants new customers they better educate their employees on the product they are trying to sell. They also need some major customer service training. I do not recommend this store.
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  May 07, 2019, by Jose Miranda Jr.
  Asked for a phone and girl said it was not in stock. Later she admitted it is in stock she just said it was not because the phone I asked for "sucks." Went in there because my phone was looked up while trying to turn on, it was stuck on boot screen for about 2 hours. They would not even look at phone. I had to borrow a phone from a friend to call customer service. It took a couple of minutes to get through menus to get to talk to someone. That person was helpful and with her instructions i had phone up and running normally in less than a minute. The location on 10th street near Rite Aide is much more helpful and at least tries to help customers.